I received my long-awaited, Indiegogo-backed Geek Pulse X DAC last week. Tonight I finally plugged it into my MacBook Pro and couldn’t get it to display as a device in the Sound preference panel.
Several reboots didn’t solve the problem, nor did swapping out the USB cable.
This doesn’t seem to be an isolated problem [registration required].
I’ve opened a support ticket and await further instructions.
After trading emails and going through all the various hoops with customer service, I’ve been asked to send the unit back.
The unit was, apparently, not tested before shipping.
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